...I find gems like this (from the AT&T Billing Glossary):
"Dial-Up
Refers to connecting a device to a network via a modem and a public telephone network. Dial-up access is similar to a phone connection, except that the parties at the two ends are computer devices rather than people."
I like the metaphor. And good on them for even having this in their dictionary in the first place.
But it did make me giggle.
And so did this:
"Cramming
Cramming happens when a telephone company or third-party provider charges for services or fees that the customer has not authorized."
Well that's not very nice. But nice of AT&T to alert us that they may or may not be doing that.
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